أرضيات الايبوكسي Metallic Epoxy

Here is the brief of the Operations Management course followed by the certificate that I got upon course finish and exam completion, the subjects of this fruitful course boosted my ability to understand the most important concepts and the main tasks related to the subject of operation management, I navigated in the details of work within the scope of operations management known as the 4Ds, starting with Defining the strategy, followed by Design, Delivery and ending with Development.

I clearly understood the definition of Operations, Operations Management, and the difference between Operations and Projects, the cycle or the three steps of each operation; input, process, and output whether the products/goods or the services, tangible or non-tangible output, as well as the role of operations manager in the business. 

In Strategy Defining I learned how to build and direct the strategy, what I have to focus on as performance main goals; Quality, Velocity, Eligibility, Flexibility, and Cost, also what is the role of top management in this important stage, and how the operations strategy should match the company directions, in light of market and customer needs.

Then I moved to the Design domain in Operations Management, as an important management stage, touching the product or services design, process design, and work location design or layout, in addition, to the 4 dimensions of operations, the 4Vs (Volume, Variety, Variation in Demand, and Visibility), as uses this framework, we can understand and categorize the vastly different operations found across all industries and businesses worldwide, giving us a structure around how to design operations, which is a key part of operation strategy.

Also, the steps of the design process, starting from concepts or Ideas generation, concepts filtration, preliminarily design, evaluating and enhancing the designs, till the final design, and how to testify your design using "Taguchi" test/method", before producing the prototype and going with the bulk orders.

Then Delivery in Operations Management, and how to plan for needs and supplies, Through Demand Planning and types of Forecasting,  Supply Planning for Procurement and Production, and goes inside each related department starting from Sales, Production, and the types of production processes (MTS, MTO, ATO, ETO), Inventory Management, and how to classify and arrange the materials, Procurement Management, and the terms that commonly use in the cycle there, according to the Incoterms, Quality Management, and how to integrate all sections above through the ERP systems.

Last, the Development in Operation Management, and how to implement "Lean" or Agile Operations, I also studied some Developments systems like JIT (Just In Time Delivery System), 5Ss (Sort, Set in Order, Shine, Standardized, Sustain), Kaizen, and Six Sigma Through the Processes of DMAIC (Define, Measure, Analysis, Improve, Control), Fishbone Diagram, Pareto 20/80, and so forth.

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Written by Jehad Alkhandaq.